We often need to change our attitudes in order to be able to develop cultural adequacy. By being exposed to other cultures and being trained, we can learn new attitudes and behaviours, which could help us bridge the gaps between different cultures.
The first way is to be tolerant. If we are closed-minded; we cannot look beyond our own ethnocentrism. We would only believe in the superiority of our own culture. We need to learn how to be empathetic; try to see the world through someone else's view. We need to be less judgmental towards others and seek the similarities between them. Scientists could work together with greater tolerance if they could recognize their cultural differences. If we could accept the cultural differences and adapt to them with tolerance and empathy, it could develop into a harmonious agreement.
The second way is to save face. Positive comments can raise a person's social standing, but negative comments could easily lower it. People in various cultures view saving face differently. For example, Germans and North Americans value honestly and directness, while Mexicans and Asians are more concerned with preserving social harmony and saving face. They are indirect and go to great lengths trying to avoid offending others.
The last way is to be patient. To be tolerant also involves being patient. If a foreigner is struggling to express an idea in English, North Americans must avoid the temptation to finish the sentence for them by providing the word they assume is wanted. When done, the foreigners will often smile and agree out of politeness, but our words may not express what they truly wanted to say. Remaining silent is a way of expressing tolerance.
JL
It's difficult to be patient and sometimes I find a small suggestion will help get around to the right word.
ReplyDeleteI think that if they agree with the word advised, it's either the word they were thinking of, or they are completely lost and it's doubtful that we'll arrive at the what they're trying to say.
That being said, some time should be allowed before throwing out hints; not giving any time for them to think and consider comes off as rude and is annoying. I've been on both sides.
LJ
Tolerance, saving face, and being patient are key in business and communicating across culture. In my opinion, patience is very important as some of us lack patience. As far as businesses and making the right choices in life even, patience can take you a long way.
ReplyDeleteNS
About the patience part, I think a little hints would help. I always doubt if my words are accurate to show my real meaning. It is a common problem for many people who speak English as a second language, including myself. Sometimes I do know that word, but just cannot use it naturally. I will appreciate a little push from others. But of course, if it is an unfriendly push, it would be very discouraging.
ReplyDeleteKK